We are committed to your insurance cover.
Switch to Helsana and enjoy first-class insurance cover.
The right insurance solution for your needs
Basis
The standard model of compulsory health insurance offers you unrestricted access to the doctors of your choice. You get to decide each time who you would like to have treat you.
BeneFit PLUS General Practitioner
If you experience health problems, your first port of call is always your GP or HMO group practice. You benefit from the optimal coordination of your treatment and can save on your premiums.
BeneFit PLUS Telmed
In the event of health problems, always call the independent Centre for Telemedicine first: This way, you can get medical assistance around the clock as well as an attractive premium discount.
BeneFit PLUS Flexmed
From 1 January 2025, if you experience a health problem, use the digital symptom checker in the Compassana app for an initial assessment. You will then be given a choice between a general practitioner on our Flexmed doctor list or the Centre for Telemedicine.
PREMED-24
If you experience health problems, you should always call the free medical advice hotline. They will provide you with non-binding advice. This can help avoid unnecessary visits to the doctor and allows you to benefit from an attractive premium discount.
Get advice
Our staff would be pleased to answer any questions about your insurance.
Further information and contact
Why it pays to be a Helsana customer
In independent comparisons, we get top ratings for our service quality and our products (e.g. comparis.ch, bonus.ch and K-Tipp).
As a caring partner, we support you: in emergency situations, if there is a medical issue to be dealt with or following a traumatic event. You can count on us 24 hours a day, 365 days a year.
We are committed to supporting your wellbeing with health-promoting activities and valuable tips. We reward your health-conscious behaviour and help you find the perfect exercise environment near you.
People, projects, welfare services and events all need our support. We work with selected partners for the greater good of society.
Thanks to our many years of experience and our large number of customers, we are proud to be the market leader in the health and accident insurance market.
Get advice
Thank you for your consultation request, {salutation} {firstname} {lastname}.
Someone from our advisors will be happy to get back to you.
We did not receive your information. Please try again later.