Everything you need to know about health insurance

Basic insurance, supplementary insurance, deductibles, excesses and much more – the world of insurance is vast and raises many questions for insured persons. You can find the answers to the most frequently asked questions here.
Key questions about health insurance

You can find the answers to questions about premiums, ways to save money as well as products and services.

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More about how the co-payment is calculated and what role your deductible and excess play in this.

How is the co-payment calculated?
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Learn the difference between basic and supplementary insurance.

What is the difference between basic and supplementary insurance?
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Find out whether you are entitled to a premium reduction and how to receive it.

Who receives a premium reduction?
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Learn how getting married and other changes in your life can affect your health insurance.

When do I need to adjust my health insurance?
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Our insurance package gives you maximum cover.

Offers for newcomers to Switzerland
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What exactly are generic medications, and how can they lower your excess?

What you should know about medication and generics

Tips and information on health insurance once you become an adult.

Turning 18?

Helsana is worth it

Choose the insurance product that’s best for you − and make the most the advantages offered by Helsana.

Overview of our products

Easily find the model that meets your needs.

Benefit with the Helsana+ app

Boost your health and reap the rewards with the Helsana+ app:  with the full version, you’ll get more than CHF 300 annually, plus lots of great offers.

Do you have questions?

We're here to help.

Contact us